After sending an SMS Broadcast, it’s common to receive replies from your leads. FreedomSoft organizes all incoming responses in the Notifications area of your account, making it easy to find and respond quickly.
Finding and Responding to Replies
Click the cell phone icon at the top of the screen to open the Notifications page.
-
If you have unread notifications, a blue number will appear on the icon.
Click on the lead or number you want to reply to.
Type your message in the space provided and click the blue Send SMS button.
FreedomSoft makes it simple to manage two-way SMS conversations, helping you respond quickly and keep leads engaged.
Want to learn more about SMS broadcasts? Watch this video!
For updated best practices on SMS/Text messaging, CLICK HERE.