If you plan to send outbound sms/text messages from your FreedomSoft and are not yet registered, this message is important.
All phone system users will be required to submit a Brand/Business Registrations on behalf of their phone numbers to remain 10DLC compliant.
Without it, the mobile carriers will no longer deliver your text messages.
If you're already registered, there is nothing you need to do.
You can check the status of your phone system registration at:
Settings > Phone > Phone System Setup
WHAT HAPPENS IF I IGNORE THIS?
Ignoring this process will mean that you will not be able to send outbound sms/text messages from your FreedomSoft phone numbers.
All FreedomSoft phone numbers will continue to work for inbound and outbound phone calls, as well as for inbound text messages.
The only impact to these new mobile carrier requirements are related to your ability to send outbound SMS/text messages.
WHAT IF I DON'T HAVE AN EIN?
To register your Brand/Business you will need an EIN (employer identification number). If you don't have one, you will need to set up an entity and file for an EIN with the IRS before November 3, 2022.
If you don't intend to set-up an entity and don't intend to get an EIN before November 3, the carriers have informed us that they plan to allow Sole Proprietors to register in the near future, but they have not provided us with the details.
In this case (i.e. you choose not to register as a Standard Brand), you won't be able to send SMS message until they provide a way to register.
THIS SEEMS CRAPPY, WHY IS THIS HAPPENING?
We agree, the way mobile carriers have been handling SMS/text messaging over the past 2 years is 100% crappy.
Unfortunately, while we don't have control over their poor roll-outs and changes, we are working hard to make sure we continue to provide you with a robust phone system.