The short video below shows you how to set up and then use the Last Communication field in FreedomSoft.
This field is great for tracking your records and leads to make sure you and your team are actively
communicating with them.
You can also use it to find records that you recall communicating with in the past.
Note that you can also click on Last Communication in the column header bar to sort the data on the screen by newest to oldest or oldest to newest.